HIPAA Compliant Call Center

HIPAA Compliant Call Center That Makes You Feel 100% Secure

Health Insurance Portability and Accountability Act

An Act To amend the Internal Revenue Code of 1996 to improve portability and continuity of health insurance coverage in the group and individual markets, to combat waste, fraud, and abuse in health insurance and health care delivery, to help with the use of medical savings accounts, to improve access to long-term care services and coverage, to simplify the administration of health insurance, and for other purposes.

Privacy is our Policy,



What does HIPAA mean?

HIPAA is the Health Insurance Portability and Accountability Act, a federal law in the United States that safeguards the privacy and security of individuals' health information.


Defines the partnership between a covered entity and a business associate in order to maintain a stronghold on the protection of patients’ sensitive health information. We are proud to serve as a HIPAA-compliant business associate to suit your business’ health data handling.




A Covered Entity can be one of the following:



Health Care Providers


Health Care Plans


Health Care Clearinghouses

Includes providers such as:

  • Doctors
  • Clinics
  • Psychologists
  • Dentists
  • Chiropractors
  • Physiotherapists
  • Nursing Homes
  • Pharmacies

...if any information in an electronic form in connection with a transaction for which HHS has adopted a standard is transmitted, they must be HIPAA compliant. 


Not limited to:

  • Health insurance companies
  • HMOs
  • Company health plans
  • Medicare
  • Medicaid
  • Military and veterans health care programs

Third-party entities process nonstandard health information into a standard electronic format from another entity. It can also function the other way around. 



HIPAA & Transfer Express International 

All of our team members must complete annual HIPAA training, and we have additional security protocols that we follow on-site to fully protect your information.

Our training covers the primary 5 primary rules of maintaining HIPAA compliance: 

(1) Privacy Rule

(2) Transactions and Code Sets Rule

(3) Security Rule

(4) Unique Identifiers Rule

(5) Enforcement Rule

We are equipped with safe and secure internet connections and cloud servicing. We can help in the anonymizing of information on your behalf and supervisors conduct daily checks to ensure all information is stored, transferred, and removed where appropriate.

New and existing clients may opt into our HIPAA-compliant service. After you’ve requested our HIPAA-compliant services, we’ll send you a Business Associate Agreement (BAA) to sign and keep for your records.


Approved by the Doctors

Approved by the Doctors

Doctors have given us the opportunity to prove ourselves by handling advanced work remotely on their behalf. Right now, a few decades later, we are still online and working for them diligently on: 

  • Appointment scheduling.
  • Schedule monitoring and updating.
  • Phone Answering & Calling.
  • Service introduction, guidance, specifics and explanations.
  • Product and brand advertisement.
  • Support for new and elderly patients.
  • Helping patients find specific locations, buildings, and units.  


We found out that Doctors are called Doctors for a reason. Most of them do not have time for all the phone calls and inquiries. That's where our support becomes golden. Every Doctor respects well-organized and precise scheduling once made by Transfer Express Representatives.

Contact Us to learn more about HIPAA

If You have any questions, feel free to contact us:

By phone: +1 212 970 0050

By email: office@hirerepresentatives.com

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